Our primary objective is to deliver a fast and responsive service that will benefit our customers:

l We aim to acknowledge receipt of all applications for building regulations within 3 days of deposit.

l We aim to check 98% of Building control ‘full plan’ applications within 15 working days.

l We will carry out same day statutory inspections if notified before 10.00am that day.

l To answer all telephone calls within 4 rings.

l Completion inspections will be carried out within 5 days of notification.

l We aim to return search enquiries to Land Charges within 5 working days of receipt.

l We aim to respond to all letters of enquiry within 10 days of receipt.

Our Building Control Service has the following benefits:

l Providing free pre-application advice on all building projects. We will always be willing to discuss an approach that suits your needs better. 

l We will customise a level of service to your requirements for each development.

l Providing a choice of applications, Full Plans or Building Notice.  Issuing stage or conditional approvals to allow works on-site to progress as quickly as possible.

l Providing a Development Management Team Approach which ensures you get quick and ready access to a range of advice from other service providers.

l We can, for major projects, phase the plan deposit to suit your needs as fast-track development.

l Flexible payments system for commercial projects.

l Our computerised administration and management systems allow us to monitor applications to provide a fast and responsive service.

l We have a wealth of local knowledge and experience.

l We carry historical information.

l We will provide help and advise on any matter regarding building regulations.

l Issuing Completion and Fire Safety Completion Certificates.

l Providing free seminars on changes in legislation.

In addition to the above building regulation services, we are also responsible for:

l Works of Demolition
l Dangerous Buildings and Structures