We have set specific service standards for Carmarthenshire Direct. They are designed to advise you of the service you can expect from us and we hope you find them useful.
We will monitor our performance against these standards to ensure we are providing you with excellent services, and if for some reason, we are unable to meet the standard we will let you know and keep you informed.
To view our service standards, please click here.
Carmarthenshire Direct Service Standards
To view our Customer Charter, please click on the link below.