What to do if you think the decision about your Housing Benefit or Council Tax Benefit is wrong

When you apply for Housing or Council Tax Benefit, we will give you a decision in writing about your claim. If you disagree with it, you can ask us to look at it again.

There are different ways in which you can do this.
You can contact us to:
• ask us to explain our decision;
• ask us to look at your claim again; or
• appeal against our decision to an independent tribunal.

Please see Housing Benefit Appeals Guidance for further information

A dispute form can be down loaded for your use should you wish to dispute our decision.