Carmarthenshire County Council and the WRVS are urgently asking friends, family, and neighbours of older people who usually receive Meals on Wheels services to help them keep older people warm and fed during the snow.
The service, run by volunteers, is experiencing severe disruption due to the heavy snowfall.
Volunteers are struggling to deliver fresh meals, although many are using 4x4 vehicles to deliver the service wherever possible.
Sheila Porter, head of primary, community and social care, said: “Although contingency plans have been made, with extra frozen meals delivered where possible in advance, the council and WRVS are asking friends, family and neighbours to lend a helping hand to ensure older and more vulnerable people are fed.
“Our volunteers are trying their best to deliver services wherever they can using 4x4s, but unfortunately we may not get through to everyone.
“We would be grateful if communities could help us through this difficult period – hopefully normal service will resume as quickly as possible.”
Other social care services are also experiencing disruption.
All day centres for people with learning disabilities, along with those for older people and those with physical disabilities have been closed.
Domiciliary care workers are trying to reach service users to deliver normal services, and although some may experience delays, people are being reassured that care staff will get to them as planned.
Plans had already been made to prepare for bad weather, and 4x4 vehicles have been drafted in to help get carers to the worst hit areas.
Telecare and Careline is also operating as normal, providing a 24-hour response service and working with emergency services to assist anyone in need of emergency assistance.
Press note: For further information please call Press Officer Laura Morris on 01267 224176.