As part of our commitment to providing customer focussed services, Carmarthenshire Direct carries out monitoring exercises and surveys to capture data on customers’ requirements and satisfaction ratings of the service in general.

If you would like to find out how we are performing please click on the Carmarthenshire Direct customer service performance figures document below:

Customer Service Performance figures QTR 1 2011-2012

Customer Service Performance figures QTR 2 2011-2012

Customer Service Performance figures QTR 3 2011-2012

 Customer Service Performance figures QTR 4 / End of Year 2011-2012