Worried about making the change to digital television?
The Switchover Help Scheme may be able to assist. Analogue television will be switched off in Carmarthenshire in August and September this year.
The Switchover Help Scheme, run by the BBC on behalf of the Government, can help convert your TV to digital if you are aged 75 or over, or have lived in a care home for six months or more, or get (or could get) certain disability benefits, or are registered blind or partially sighted.
If you are eligible, the scheme can help switch one of your TV sets to digital. It will provide you with easy-to-use equipment that suits your needs, will help with installing equipment in your home, will fit a new dish or aerial if it is needed to make the new equipment work, will give you an easy-to understand demonstration of how everything works, and there will be someone you can call for help while you’re getting used to things.
If you need any more help or information contact 0800 40 85 900 Monday to Sunday between 8am and 9pm, textphone users call free on 0800 40 85 936, email info@helpscheme.co.uk or Freepost Switchover Help Scheme.
If you have any concerns or think you’ve been ripped off, call the Consumer Direct helpline (08454 04 05 06), and you can visit its website for advice.
If you prefer face-to-face help and advice go to one of the Council’s Customer Service Centres or call Carmarthenshire Direct on 01267 234567.
For independent advice contact your local Citizens Advice Bureau.